As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein high-performance call centre of CLO's with a clear vision to provide world-class Inbound and Outbound CRM (30%) 3. Internal Liaison and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) relationship with each individual who is part of the call centre structure. • Document performance agreements • Conduct remote live listens of at least 3-5 calls per week per CLO area. • Conduct monthly performance
As a Contact Department Agent, you will be the first point of contact for our customers, providing support Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into growing Matric certificate/ NQF Level 4 A MINIMUM of 6 months call center SALES experience A positive attitude (PLEASE
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous Generous basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
(Advantage). Excellent earning potential. The post Sales Agents appeared first on freerecruit.co.za .
DESIGNATED AGENT – LADYSMITH & NEWCASTLE A vacancy exists for the position of Designated Agent in the
Purpose of the Job: The Command Centre Operator will report to the Command Centre Manager. The primary responsibility of the Command Centre Operator is to ensure an efficient operation of the Command Centre KEY RESPONSIBILITIES: Company's ‘Code of Conduct' • Ensure that the Command Centre is fully operational and efficient • Handle and the Command Centre Job Description • Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
Purpose of the Job: The Command Centre Operator will report to the Command Centre Manager. The primary responsibility of the Command Centre Operator is to ensure an efficient operation of the Command Centre KEY RESPONSIBILITIES: Company's ‘Code of Conduct' • Ensure that the Command Centre is fully operational and efficient • Handle and the Command Centre Job Description • Ensure that the primary function of the Command Centre is always upheld CCTV monitoring, to answering telephone calls in the Command Centre and issuing access reference numbers
position is based in Westville, Durban. As a sales agent, you will be responsible for contacting prospective