for very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards incoming calls Taking orders Data capturing Must have: Matric No less than 2 years' inbound call centre work
high-level management Following up complicated customer calls where required Obtaining and evaluating all relevant core of every decision and behavior Management of inbound and outbound customer interactions at a timely extra mile Keep records of all conversations in our call center database in a comprehensible way Updates
for very well spoken and customer centric Inbound Call Centre to join our Alcoholic Beverage clients towards incoming calls Taking orders Data capturing Must have: Matric No less than 2 years' inbound call centre work
Empowering Africa’s tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and s
Providing introductory information to new customers Ensuring that customers are satisfied with products or services. Following up with clients or customers to check that they’re still satisfied with any purchases Letting customers or clients know about additional products or services Determining t
information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and polite always Providing relevant information to ensure First Call Resolution. Effectively resolve queries. Escalating
when reporting emergencies Key Requirements• proven call center experience with good Computer skills, email
DUTIES Technical Call Centre Operations as per Training Client interfacing-professional and informed required schedule Escalation where required. Data Centre Operations: Procedures enactment as per training
and travel industry is looking for experienced call centre agents to join their dynamic team servicing the market. Matric 4-5 years call centre experience essential handling inbound and outbound Previous experience
looking for driven sales Call Centre agents to join our growing outbound call center on one of various