searching for a Technical Assistant at the TGIS Helpdesk for IMIS who is willing to learn and grow within technical support to clients via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot escalate and resolve complex issues. – Document helpdesk interactions, technical solutions, and user feedback equivalent. – Proven experience in technical support, helpdesk operations, or IT customer service. – Strong problem-solving our team at TGIS The post Technical Assistant Helpdesk appeared first on freerecruit.co.za .
We need a seasoned SyNCH Helpdesk Consultant with exceptional interpersonal skills to join our team. As a SyNCH Helpdesk Consultant, you will play a vital role in providing technical support tailored to
Small IT company is looking for a young, IT enthusiast to join their team. The candidate will be logging all IT related calls and do problem shooting. Therefor needs to be technically strong and customer orientated.
Position: Junior Internet Helpdesk Support
Location: Edgemead (Office-Based)
Salary:
and the challenges/incentives/goals.
The helpdesk consultants assist Members with inquiries, provide
Roles and Responsibilities:
REQUIRED LEARNING
Customer Service
Exchange server Min 3 years experience in the helpdesk/ support environment preferably tier 1 & 2
services and delivery and ensuring that the IT Helpdesk provides excellent customer service in supporting manner through the effective implementation of helpdesk and application software. Administers and maintains Managers all helpdesk activities for the location. Responds to and resolves escalated Helpdesk issues. Management