IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets
IT Helpdesk Support Support operations and other support services with helpdesk request Attend to tickets
Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
experience in Service Desk/ Tech support process providing remote support for Laptops / Desktops / LAN Issues Issues / Application support/ Small Forms etc.Intermediate knowledge of T/S OS (Windows XP-10), Browsers Desk environment, showing experience of systems, support, diagnostic and resolution.Intermediate knowledge & Relationships Skills To deliver a first line support service via the Service Desk, receivi https://protool
role As a Helpdesk Manager, you will assume responsibility for leading and supervising a helpdesk team, ensuring queries, reports, and requests generated on the helpdesk platform. Your key responsibilities will involve metrics, and delivering reliable and efficient support to stakeholders. Your role will be instrumental exceptional service. What you’ll do Lead and manage the helpdesk team, providing guidance, training, and motivation efficient support services Set clear objectives and performance expectations for the helpdesk team, aligning
Position Overview:
As an IT Helpdesk Coordinator, you will play a pivotal role in ensuring
operation of their IT Helpdesk. Your responsibilities will include managing the Helpdesk which include the
years of experience in a similar role, in an IT support or help desk environment.
experienced Technician to handle 1st line, remote support. Position will suit someone who is passionate about disappointment. Desired Skills: Helpdesk 1st line support Remote support About The Employer: Fast paced
within their call centre to offer remote technical support to customers. Candidate should be able to answer for customer support, can you elaborate on your ability to manage on all levels of support as there is 2- 5 years' working experience, doing remote support for clients Knowledge of IPV address 4 and 6, subnetting
Johannesburg, we are looking for a Service Centre Helpdesk Coordinator who will assist our Power Distribution
within their call centre to offer remote technical support to customers. Candidate should be able to answer for customer support, can you elaborate on your ability to manage on all levels of support as there is 2- 5 years' working experience, doing remote support for clients Knowledge of IPV address 4 and 6, subnetting