firmware based on the vendor's release schedule, and assisting in the change management process for client equipment apply patches and security definition updates Assists in circuit installation and testing Maintains network assigned. Additional Duties & Responsibilities: Assists in the ticket escalation process by identifying Maintains current device configuration backups Assists with HelpDesk support ticket escalations, troubleshooting
enhancing and expanding our product portfolio and assisting the system architects in implementing new development Provide technical guidance and support to the team. Assisting the Software Development Manager with identifying technical guidance to contractors where required. Assist with interviews where required. Ability to work