Industry GDS Experience Mandatory Airline & Ticketing experience Mandatory Fare rules including updates/voiding
Products and Service. Relevant knowledge in ticketing tools. Occasional field work might be required independently without supervision Troubleshoot and resolve ticket. Interacts with client to gather additional info info to enable faster resolutions of a ticket. Proactively identifies problems and errors before they impact impact a clients service. Update tickets in a timely manner with the required level of detail on the the progress and resolution of the ticket Setup workstations and configure end-user software / hardware
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed Management Companies Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed Management Companies Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
end management of tickets and service requests reported by the customer. Manage Tickets and Requests Receive our customers Provide initial assessment of all Tickets, attempt first time resolution, and /or escalation onboarding projects and migrations Monitor and escalate Tickets according to the customer’s SLA Keep users informed informed on status and progress of their Tickets Aid customer retention and satisfaction Help to improve
Products and Service.
be the number one ticketing platform globally. Ticket sales and event management organizers, allowing them to not just sell tickets, but to track sales performance, craft dataset. While they've been a leading ticketing platform in the student events industry since Operations Executive (SOE) to help drive ticketing growth by delivering new client prospects world-class tech to anyone and everyone requiring a ticketing and events management platform. The role will
on a mission to be the number one ticketing platform globally. Ticket sales and event management can typically event organizers, allowing them to not just sell tickets, but to track sales performance, craft a seamless compliant dataset. While they've been a leading ticketing platform in the student events industry since & Operations Executive (SOE) to help drive ticketing growth by delivering new client prospects, closing world-class tech to anyone and everyone requiring a ticketing and events management platform. The role will
on a mission to be the number one ticketing platform globally. Ticket sales and event management can typically event organizers , allowing them to not just sell tickets, but to t rack sales performance, craft a seamless compliant dataset. While they've been a leading ticketing platform in the student events industry since & Operations Executive (SOE) to help drive ticketing growth by delivering new client prospects, closing world-class tech to anyone and everyone requiring a ticketing and events management platform. The role will