Metrorail Prasa Ticket Exxaminer Jobs in South Africa

Shaft Timberman Orkney

 Workforce Staffing

South Africa

TIMBERMAN Required certifications: Blasting Ticket Onsetter Ticket Mining experience

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Shaft Timberman

 Workforce Staffing

South Africa

TIMBERMAN Required certifications: Blasting Ticket Onsetter Ticket Mining experience

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Service Desk Analyst

 Core Group

Sandton

will be beneficial. Experience on working with ticketing systems MacOS Support Essentials ITIL Foundation Level Agreements (SLAs). Respond timeously to all tickets logged. Proactively identify and address issues ownership of all assigned tickets. Ensure tickets are correctly classified. Ensure ticket priorities are correctly Action all tickets professionally and in a timely manner until fully resolved. Ensure all tickets statuses stakeholders for all tickets placed on hold. Work as a team ensuring all tickets are actioned accordingly

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Support Coordinator Johannesburg

 People Dimension

Johannesburg

 R15 000 - R18 000 CTC pm

Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job the support desk person is prioritizing service tickets and manage them through to completion of the ticket. Provide continuous status good working relationship with them. Make sure tickets are closed within SLA. Maintain Maintenance schedules customer queries. Follow up and review completed tickets. Minimum Requirements: Minimum 6 years' experience

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Services Coordinator Somerset West

 Helderberg Personnel

Somerset West

technician skills on admin work). Keep track of service tickets and recalls. Implement corrective action as needed Management Companies Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign

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Field Service Engineer NEW

Westlake

 R 22 000 CTC

not limited to:

• Reviewing tickets and requirements on Autotask Service Desk
• Ensuring Desk
• Ensuring Autotask is updated on ticket progress
• Ensuring tickets are completed timeously
• Ensuring work done is always given on the ticket
• Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
• Building sustainable relationships and support
• Using the best electronic means available (ticket system, monitoring, remote, email,
• telephone

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Field Service Engineer Cape Town (westlake) NEW

 Armstrong Appointments

Westlake

 R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or

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It Systems Engineer Faerie Glen

 Hr Insync

South Africa

approved and contracted by HR. Ticket SLA Management - ≥ 95% of every month's tickets to be completed within Recovery BIT Tickets SLA IT Service Level Performance Review – Internal IT Department Tickets Disaster Recovery

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Service Desk Engineer

Cape Town City Centre

accountable for taking calls, chat
requests or tickets and handling resulting incidents or service requests knowledge along with discretion to respond to tickets
-Provide client with a first call resolution clients, when requested, on any pending requests or tickets.
-Work closely with resolver groups, and other client
-Produce breach and ageing reports for tickets opened by service desk
-Identify gaps and a higher level
-Methodical in approach to ticket resolution
-Demonstrates ability to interact

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It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

Products and Service.