training or work experience in either: monitoring & evaluation, computer science, information systems research environment Experience implementing Monitoring and Evaluation plans Experience with Health Systems, Experience training and mentoring in Monitoring and Evaluation and familiarity with South Africa’s health
standard. You will be responsible for monitoring and evaluating calls (live and recorded) as well as ticket
customer service insights. Participate in monitoring and evaluating operational performance insights and recommendations
organisation. Process development and monitoring and evaluation focusing on outcome base operations. Data
ensure compliance with regulatory standards Monitor and evaluate the quality of patient care through audits
a team of QA analysts responsible for monitoring and evaluating sales agents' performance in international
calibration sessions to ensure consistency of monitoring and evaluation processes Assist the training department
a team of QA analysts responsible for monitoring and evaluating sales agents' performance in international
support, marketing material and training. Monitors and evaluates competition activities and products. Ensures
assignment budget planning and management. Monitoring and evaluation of performance in relation to the budget