Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose As an ISP Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be
track, manage and report on all compan'y's Support Desk tickets received. These tickets will include End
We are currently looking for a Help Desk Technician to proactively provide technical and troubleshooting work within a team · Shows initiative The post Help Desk Technician appeared first on freerecruit.co.za
Experience, Skills and Knowledge: Minimum of 5 years' help desk experience Knowledge of computer hardware. Ability various devices with more complex configurations. Helpful nature with the ability to communicate with clients
RESPONSIBILITIES
SERVICE DESK ENGINEER
The Service Desk Engineer is the first point of contact for clients and
and ageing reports for tickets opened by service desk
-Identify gaps and short comings in the current
based on a defined roster
-Production Service Desk Agent
-General Qualification in Technology
within the Support Services Hub of the Services Desk Department, you'll be integral in ensuring seamless contributing to the overall efficiency of our Services Desk Department.
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PLEASE NOTE:
role:
Step into the role of Service Desk Coordinator, where your Grade 12/Matric qualification
Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. You will them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the
qualified and experienced IT Service Desk Agent. Reporting to IT service desk manager, the incumbent will be Qualifications/Experience: 2-3 Years IT support desk experience Good understanding of Microsoft systems option to structure an annual bonus. IT, Service, Desk, Agent