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Team Leader - Call Centre
Johannesburg
Salary: R10,000.00 - R15,000.00 per month + incentive bonus monthly
Call Centre Team Leader, Illovo - Johannesburg
Market
for managing the call centre sales team who process Inbound calls.
Help the team to achieve weekly
role
Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
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Drive the performance and motivate the team on a daily
Manage the sales management systems
share this job on whatsappTeam Leader Call Centre Randburg
Quantum RecruitmentRandburg
responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement Management. 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality Listening to calls and providing coaching and guidance to members of team Scripting Ability to lead team members in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and right thing 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality
Team Leader Call Centre Pretoria
Prosperitas PersonnelPretoria
R15 000 CTC to R20 000 CTC per month Collections Team Leader to manage and lead our client's Legal Collections team in a busy call center environment for overseeing the day-to-day operations of the team, ensuring efficiency, productivity, and adherence company's continued success. - Manage and lead a team of Legal Collections professionals, providing guidance guidance, support, and training - Monitor team performance, including call quality, adherence to collection guidelines individual performance targets - Conduct regular team meetings to communicate targets, expectations, and
Team Leader Call Centre Randburg
Quantum RecruitmentRandburg
responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement Requirements: 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality Listening to calls and Providing coaching and guidance to members of team Scripting Ability to lead team members in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and
Call Centre Agent/call Centre Team Leader Market Related
Boffin And FundiSouth Africa
seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager meetings with team members. Monitor and manage call centre productivity. Compile call centre feedback as Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
Team Leader: Fraud Analysis (bank Call Centre)
Talenco Recruitment SpecialistsSandton
incidents) Monitor the Case Management System Ensure that team members complete mandatory training on systems and applied during the investigation Ensure that the team maintains high quality data capture, updates, attachments entries Provide daily, weekly and monthly stats on team productivity and performance Identify shortcomings other complaints People management - ensure that the team performs at the best levels Coach and guide staff customer / merchant complaints Experience managing teams and shifts Relevant Diploma / Certificates / Training
Team Leader (call Centre) - Randburg Market Related
Quantum RecruitmentRandburg
responsibilities of assisting a team of approximate 6 people. A strong background in a call centre is a basic requirement Requirements: 2 to 3 years Team Leader / Customer Service experience in a Call Centre Experience doing quality Listening to calls and Providing coaching and guidance to members of team Scripting Ability to lead team members in Team management/ leading a team / coaching people Experience doing customer satisfaction calls and
Call Centre Team Manager Sandton
NutunSandton
experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key develop remediation plans to address undesirable team behaviour • Deploy bespoke retention and development Effectively manage team workload • Responsible for all Performance Management initiatives for the team Minimum requirements
Contact Centre Team Leader Bedfordview
Lesley Snyman And AssociatesBedfordview
Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Manage contact centre agents and teams to meet set KPI targets through performance performance analysis reporting and feedback Analyze call centre data and metrics to identify trends, track performance industries 2 years in a 2IC or team leader role within a large contact centre Excellent interpersonal communication
It Team Leader
Cape Town City Centre
overcome these difficulties.
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