A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management. B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract req
Description A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management.B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the c
Description A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management.B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the c
Core and Transmission network, liaising with NOC engineers when necessary and handling escalation through logged and where required escalated to the NOC engineers. To ensure that all service outages or interruptions
Want to be a part of our team? Dimension Data is a proud member of the NTT Group, a global IT powerhouse headquartered in Japan. As part of NTT, we deliver a wide range of IT services and solutions to clients around the world. Although the Dimension Data brand was retired in some parts of the world
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners
Want to be a part of our team? Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Respo
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners
Operations Centre (NOC) Level 1 Support Engineer Location: Randburg Description: As a NOC Engineer, you will ensure of the expertise levels of the SD Engineers. NOC Engineers also participate in core infrastructure projects
tasks such as consoling and giving access to the NOC engineer on call, labelling fiber and cat6 cables, rack