seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must
environment
PackageR22 000 per month plus commissionPermanent Position, Hybrid ShiftsMonday - Friday 5 working days per week KEY ACCOUNTABILITIES
Call Centre Team Leader, Illovo - Johannesburg
Market
ponsible for managing the call centre sales team who process Inbound calls.
Help the team to achieve
role
Previous experience managing call centre staff
Call Centre Knowledge, Good admin skills
i>Daily tasks will involve calling potential customers via outbound calls.
Experience and Qualificat
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Competencies:
Must have inbound and outbound experience
Good reading abilities Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familyâs
that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
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OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
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Working
currently looking for a Support Supervisor (Call Centre) , in Pretoria. Responsible for assisting the Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and according to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell the products working over either voice or video call, live chat, email or text message. Ensure agents performing audits on communication logs, emails and call recordings to identify areas for improvement. Liaise