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Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutions Perform Institutionalize ITIL best practices in the area of Problem Management, resulting in consistent execution of Root Root Cause Analysis, Corrective Actions Lead Problem Management activities directly for specific situations appropriate Provide reporting of metrics for Problem Management process, showing areas of accomplishment - 8 years' experience in IT Incident and Problem management preferably in a Financial Services / Asset
infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights robust processes. Requirements: As a Proactive Problem Manager, you are required to: Be enthusiastic and drive using ITSM tools to facilitate Problem Management.Be responsible for managing and prioritising your own workload reduction, in line with the defined Computacenter Problem Management process using ITIL framework.Produce high with key operational teams such as, Reactive Problem management, Delivery Leadership, Service Desk, Remote
infrastructure services. We are looking for a Problem Manager within the newly formed Proactive Insights robust processes. Requirements: As a Proactive Problem Manager, you are required to: Be enthusiastic and drive using ITSM tools to facilitate Problem Management.Be responsible for managing and prioritising your own workload reduction, in line with the defined Computacenter Problem Management process using ITIL framework.Produce high with key operational teams such as, Reactive Problem management, Delivery Leadership, Service Desk, Remote
Adhere to the PIC processes (Problem, Incident & Change Management) Perform daily operations tasks Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management Operations (advantageous) Desired Skills: Incident Management Problem Management Change Management
in SAP operations, incident, change, and problem management. The ideal candidate will possess strong incident management, change management, problem management, and IT operations process controls. Additionally Management (IM) - Change Management (CM) - Problem Management (PM) - IT Operations Process Controls - SAP
accordance with bearer product network problems. ?Management)
tualizing solutions to solve the clients problem, managing all aspects of the project including quoting
Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management Operations
Management (ITSM/ITIL) Incident Management Problem Management Change Management Release Management Flexibility