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Qa Call Centre Jobs in South Africa

Jobs 1-10 of 13

Qa Analyst (call Centre)

Durban  Negotiable

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies an


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Qa Analyst (call Centre)

Pretoria

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies an


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Qa Analyst (call Centre)

Central Johannesburg

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedure


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Call Centre Qa Analyst (nightshift)

South Africa

The suitable and successful candidate will be responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performe


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Quality Assurance Administrator

Central Johannesburg

RESPONSIBILITIES: Implement and Monitor the QA process (Internal Call Centre QA)Conduct all assessmentsMonthly for QA/Performance ImprovementStaff Training REQUIREMENTS: Matric and Qualification in Call Centre Management3


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Quality Assurance Administrator

South Africa  R8000 to R12000

RESPONSIBILITIES: Implement and Monitor the QA process (Internal Call Centre QA) Conduct all assessments Monthly for QA/Performance Improvement Staff Training REQUIREMENTS: Matric and Qualification in Call Centre Management


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Quality Assurance Administrator (call Centre)

 AdtalentNorth Johannesburg  market-related

RESPONSIBILITIES Implement and Monitor the QA process (Internal Call Centre QA) Conduct all assessments Monthly Staff for QA/Performance Improvement PERSON SPECIFICATION Matric and Qualification in Call Centre Management


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Quality Assurance Analyst

North Johannesburg  Negotiable

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedure


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Quality Assurance Analyst

Central Johannesburg

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedure


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Quality Assurance Analyst (call Centre)

North Johannesburg  R10000 to R12000

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedure


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