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Team Leader: Credit Rehabilitation & Recoveries - CRR

 Standard BankJohannesburg, Gauteng

Achievement of required team quality assurance score. Management of quality standards. Implements contact centre improvement initiatives as directed by the...

 23/03/2017

Team Leader Call Centre Johannesburg

 Quantum Recruitment Pty LtdJohannesburg, Gauteng

Compile daily call centre reports. Actively participate in performance appraisals for call centre agents....

 01/02/2017

Outbound Sales Teamleader X2

 MomentumKempton Park, Gauteng

Collaborate with Quality Assurance and Performance Coaches to guide and coach team to increase productivity, compliance and quality of calls....

 20/03/2017

Consulting - AMS - Operations Manager - Manager

 DeloitteJohannesburg, Gauteng

Manage quality call resolution in centre based on client’s processes and service levels. Direct and manage the overall and day-to-day business and technical...

 08/03/2017

Call Centre Manager

 EOH Recruitment SolutionsJohannesburg, Gauteng

Managers the EOH CSO contact centres by planning and implementing call centre strategies. Managing system and process improvement and quality assurance programs...

 16/03/2017

Call Centre Advisor

 Godisang DevelopmentJohannesburg, Gauteng

100% evaluations on Quality Call Assurance. Call Centre Agent:. Professional approach on all outbound calls....

 31/01/2017

Project Manager

 InfyStrat Software Services (PTY) LimitedJohannesburg, Gauteng

Manage Quality Assurance:. Attend co-ordination meetings with the contractors based on designs provided by Data Centre Management....

 16/02/2017

Call Centre Manager /Service Desk Manager /Call Centre Service Desk Manager

 Skill3Rosebank, Gauteng

Quality Assurance – Review responses to maintain a high level of quality. Job Title *Call Centre Manager / Service Desk Manager / Call Centre Service Desk...

 03/02/2017