Contact Centre Certifications Minimum applicable experience (years): 3 years in Call Centre Management Ensure wrap-up tasks (for example capturing the call outcome and notes) are completed accurately and to procedure. Ensure agents action inbound sales calls according to procedure. Drive the upsell of additional the products working over either voice or video call, live chat, email or text message. Ensure agents our customers the best care by making appropriate call transfers, where the knowledge or skills of other
client's Legal Collections Call Centre team. As a Legal Collections Call Centre Agent, you will be responsible responsible for handling inbound and outbound calls relating to legal collections, ensuring a positive customer growing company. - Handle inbound and outbound calls from customers regarding their outstanding debts regulations - Matric - Previous experience in a call center environment, preferably in legal collections
Building campaigns using:
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
The ideal Receptionist needs to be able to: Work under pressure Have great communication skills Basic tidy Salary R7000- R7500 per month The post Receptionist appeared first on freerecruit.co.za .
Requirements: Matric 1 year experience as a Receptionist Reliable transport to and from work Computer faxing Ad hoc duties as per Management The post Receptionist appeared first on freerecruit.co.za .
why we want you to join us in the capacity of Receptionist. This role plays an integral part in our team newborn stem cells
What
wering screening and forwarding incoming phone calls;
Purpose of the Job
Key Performance Areas include:
Minimum requirements: