Friday COMPETENCIES Essential Competencies: ● Examining Information ● Articulating Information ● Making the time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● to ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports
Friday COMPETENCIES Essential Competencies: ● Examining Information ● Articulating Information ● Making the time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● to ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports
Friday COMPETENCIES Essential Competencies: ● Examining Information ● Articulating Information ● Making the time spent with each query. ● Manage the ticketing system. ● Escalate queries with discretion. ● to ensure client satisfaction. ● Maintain the ticketing system. ● Ensure other required documents, reports
- Regulatory Examination Level 5: Representatives
- Regulatory Examination Level 1: Key Individuals
l Certification
- Regulatory Examination Level 1: Representatives (Advantage)
and successful
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.
and successful.
· Following up on incident tickets to make long term improvement.
· Actively
making suggestions to reduce the number of problem tickets.
· Proactive improvements in daily IT operations
appointment in the industry)
- Regulatory Examination Level 1: Representatives (RE5)
Knowledge (essential): Microsoft Excel MS Office Ticket logging Data Capturing Other: Proficiency in Afrikaans