success.
for a Service Advisor to join them in order to act as a liaison between the customers, service technicians logistics Key requirements Exceptional customer service capabilities Minimum of 3-4 year's experience with vehicles to meet monthly service targets and book them Client calls in for service or engage the sales consultant vehicle be collected from the customer and manual service check sheet to be signed off between driver and and accurate. IAL job cards to be created for service claims, all pictures taken to be uploaded Warranty
& Company Description:
This IT Services Manager role is a chance to orchestrate a secure
Support Staff, Service Desk operations, Cyber Security Operations, 3rd party vendors, service providers
providers. You'd also oversee the servicing of computer systems and software, and
Required:
warranty and Service authorisation on customers vehicles, Welcoming Customers at service reception, phoning Minimum of 3 to 4 years’ experience as Vehicle Service advisor / Aftersales consultant Experience working be able to work under pressure and be customer service orientated Grade 12 or equivalent Valid SA Driver’s
Serve as an intermediary between the customer service team and repair technicians Desired Experience & Qualification Working experience in the service industry Technical background (Advantageous) IT
major clients in the Financial Services Industry Have strong Financial Services industry expertise, can discuss with the Client Account Leadership team. Lead the service delivery strategy across one or more client portfolios portfolios. Your team Our Financial Services Client Group team is a dynamic and entrepreneurial team with
Ensure successful and high-quality service delivery by effectively supporting business with global projects Your Tasks Ensure successful and high-quality service delivery by effectively supporting business with person for customers and service technicians Administer and schedule service technicians in the field customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency Handle escalations Ensure service documentation and update if necessary Be part of
understanding of activities related to BAS at the departments and to highlight risk areas to the First Tier utilised by the department e.g. PERSAL impacts the BAS and financial activities at the department. Systematically administrative duties need to be performed DG statistics Service Performance Report ITIL4 3 Year Accounting Diploma
The Customer Service Specialist will be responsible for providing the sales team with administrative by communicating with customers and internal departments to ensure the correct processing of client orders
understanding of activities related to BAS at the departments and to highlight risk areas to the First Tier utilised by the department e.g. PERSAL impacts the BAS and financial activities at the department. Systematically administrative duties need to be performed DG statistics Service Performance ReportITIL4 3 Year Accounting Diploma