you a customer-centric leader passionate about driving exceptional experiences? My client is seeking a role will encompass fostering a service culture, driving service excellence, and acting as the voice of micro-journeys catalogue, along with CX frameworks and SOPs. Drive Voice of Customer (VOC), NPS, CSAT, CRM, and complaints identifying pain points, and driving systematic problem-solving. Drive cross-functional engagement, stakeholder skills, ability to set vision and strategy, and drive implementation. Proficiency in public speaking and
role will encompass fostering a service culture, driving service excellence, and acting as the voice of catalogue, along with CX frameworks and SOPs.
technology initiatives. Your visionary leadership will drive the planning and execution of enterprise IT systems
customer-focused culture, elevating efficiency and driving performance objectives.
Key
schedules, resolving issues proactively.
technology initiatives. Your visionary leadership will drive the planning and execution of enterprise IT systems customer-focused culture, elevating efficiency and driving performance objectives. Key Responsibilities: Provide budget and schedules, resolving issues proactively. Drive operational efficiencies, control budgets, and improve
technology initiatives. Your visionary leadership will drive the planning and execution of enterprise IT systems customer-focused culture, elevating efficiency and driving performance objectives. Key Responsibilities: Provide budget and schedules, resolving issues proactively. Drive operational efficiencies, control budgets, and improve
Expanding into Namibia Are you passionate about driving innovation in banking channels and delivering cutting-edge solutions, driving the growth of electronic cards and alternative payment channels Drive maximum market
Expanding into Namibia Are you passionate about driving innovation in banking channels and delivering cutting-edge solutions, driving the growth of electronic cards and alternative payment channels Drive maximum market
Thorough understanding of ITIL to assist with driving excellence in service delivery Skills: Highly developed clearly Concern for working within parameters (Drive to enforce processes and discipline) Focus on analysing
solutions, driving the growth of electronic cards and alternative payment channels
Excel, Outlook, Gmail, knowledge about google drive is a , Zoom Excellent attention to detail and accuracy