Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to corr
VFS IT Payments - to build, operate and maintain Vodacom Financial Services’ merchant payments (Acquiring) collaboration and alignment with the relevant Vodacom/Vodafone IT Teams Build a strong and capable team and identify key talent. Embody and embed the Vodacom Spirit behaviours. Create a positive environment excellence. Work across the Vodafone, VFS & Vodacom Group to deliver best practice locally. A deep March 2024 The base location for this role is, Vodacom Midrand Campus. The company's approved Employment
within a Contact Centre environment / experience in Vodacom Postpaid will be advantageous Good performance
Role Purpose/Business Unit: As Vodacom moves from a Telco to a Techco, the company is increasingly developing strategy. Vodacom Innovation is a dynamic and exciting Vodacom Group function supporting all Vodacom OpCos OpCos. Within Vodacom, Innovation is structured in into Ideation, Incubation, Acceleration and Commercialisation is well formulated ideas that is passed on to Vodacom business units for potential execution via Incubation running their own challenges, for example the Vodacom Hackathon. This includes but is not limited to
Role Purpose/Business Unit: As Vodacom moves from a Telco to a Techco, the company is increasingly developing strategy. Vodacom Innovation is a dynamic and exciting Vodacom Group function supporting all Vodacom OpCos OpCos. Within Vodacom, Innovation is structured in into Ideation, Incubation, Acceleration and Commercialisation is well formulated ideas that is passed on to Vodacom business units for potential execution via Incubation integration of Innovation Champions across all Vodacom Market BUs. Challenges: Coordination and execution
Unit: Vodacom Innovation is a dynamic and exciting Vodacom Group function supporting all Vodacom OpCos OpCos. Within Vodacom, Innovation is structured in into Ideation, Incubation, Acceleration and Commercialisation is well formulated ideas that is passed on to Vodacom business units for potential execution via Incubation running their own challenges, for example the Vodacom Hackathon. Innovation Academy: Coordinate and build into the Innovate Programme and ideas sent to the Vodacom Incubator. Culture: Spirit: Closely integrate and
Head: Vodapay IT - to build, operate and maintain Vodacom Financial Services’ Superapp and payments wallet collaboration and alignment with the relevant Vodacom/Vodafone IT Teams Build a strong and capable team and identify key talent. Embody and embed the Vodacom Spirit behaviours. Create a positive environment excellence. Work across the Vodafone, VFS & Vodacom Group to deliver best practice locally. A deep March 2024. The base location for this role is Vodacom, Midrand Campus. The Company's approved Employment
Responsible for Product strategy and support to Vodacom Group EBU and the 8 African operating companies respective relationships with the Vodacom OpCo’s showcasing the Vodacom Spirit behaviours. Using influence commercial and technical relationships between Vodacom Group (Commercial, IT, Risk, Legal, Marketing, April 2024. The base location for this role is Vodacom Midrand Campus. The company's approved Employment welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that
Responsible for Product strategy and support to Vodacom Group EBU and the 8 African operating companies respective relationships with the Vodacom OpCo's showcasing the Vodacom Spirit behaviours. Using influence commercial and technical relationships between Vodacom Group (Commercial, IT, Risk, Legal, Marketing, April 2024. The base location for this role is Vodacom Midrand Campus. The company's approved Employment welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that
competitor pricing and products and ensure that Vodacom products and services fit customer requirements customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers: and deepen the Vodacom customer relationship with the focus being to build Vodacom’s credibility and time. Provide customer insight to help influence Vodacom decision makers to secure appropriate resource March 2024 The base location for this role is Vodacom Campus ,KZN. The Company’s approved Employment