from a Freight Forwarding Company is seeking a Customs Broker to join their team
This will be to
behalf of City Logistics Customer ensuring Customer satisfaction. Customer Service Planning Co-ordination Following up on customer shipments until delivered KPI measurement and reporting for customers Providing quality quality customer service to our clients Compile and Manage CSD Reports Arrange collections for customer investigations Ensuring all reports are done. Grade 12 A customer service related qualification would be an added advantage Knowledge and previous experience working in Customer Service with at least 1 year working in the logistics
support squad, you will:
- Provide excellent customer experience through technical support.
- Serve
interface between the customer and various departments.
- Troubleshoot and resolve customer issues promptly
promptly and efficiently.
- Document and track customer issues and resolutions.
- Follow escalation
- Collaborate with team leaders to enhance customer experiences.
- Handle miscellaneous duties
/>- Strong attention to detail with a focus on customer service.
- Proven troubleshooting skills
Customer Training Support Consultant (POS 24063)
Somerset West
R 20 000 packages
Closing
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Job Description
feedback to customers
sales target & margin per commitment
Develop relationships with customers by understanding their needs and providing excellent service
face-to-face from our branches. Investigating and solving customer problems.
Responsibilities:
Responsibilities:
Available position for Customer Service Agents in Spatan
Requirements