0563_Operations Engineer - Jordan Human Resource - Pretoria

Reference: JHB009072-CP-10563_Operations EngineerLocation: GautengContract Term: 1 May 2024 - 31 Decemeber 2026 ESSENTIAL SKILLS REQUIREMENTS:· Knowledge of Operations Processes / IT Service Management (ITSM/ITIL)o Incident Managemento Problem Managemento Change Managemento Release Management· Operations for SAP Solution: SAP FI/CO, AP, AR skills· Application and System Monitoring· Test management ADVANTAGEOUS SKILLS REQUIREMENTS:· Interface Technology (e.g. EAI) knowledge (advantageous)· SAP S4/HANA knowledge (advantageous)· Flexibility to work some weekends / shifts or longer hours if required.· Experienced in Agile Methodology (advantageous)· Experienced in using Agile Tools such as Confluence and JIRA (advantageous)· Experienced in using Test Tools such as HP ALM and JIRA (X-Ray) (advantageous)· German speaking (advantageous)WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?· ITIL certification or related field· Bachelors’ degree in operations management or related field· 3 years experienceWHAT WILL BE YOUR ROLE AND RESPONSIBILITIES?· IT experience delivering operations support services· Strong analytical and problem-solving skills with a high attention to detail· Provide general assistance to the Operations team and end users· Adhere to the PIC processes (Problem, Incident & Change Management· Perform daily operations tasks and end user support· Creation of pertinent test documentation· Enable end user knowledge transfer and training· Work closely with other functional consultants, developers, product owners and various global stakeholders in a bigger feature team Apply Now

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0563_Operations Engineer - Pretoria

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