1074_ SAP Basis Consultant - Pretoria
jordan
1074 _ SAP BASIS Consultant Location: Gauteng Contract Term: 1 March 2024 - 31 December 2026 ESSENTIAL SKILLS REQUIREMENTS: · Advanced SAP Basis Administration · Advanced Oracle and HANA Database administration · Intermediate SuSe Linux Operating System administration · Exposure to Cloud technologies, preferably Azure or AWS · Incident Management (IM), Change Management (CM), Problem Management (PM) · ITIL process knowledge and work experience · Agile Methodology knowledge · IT Service Management (ITSM) ADVANTAGEOUS SKILLS REQUIREMENTS: · General Cloud IaaS knowledge i.e., MS Azure; AWS · Motor or related manufacturing experience · JIRA and Confluence exposure · SAP Technical Solution Build exposure WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE? · Degree in Information Systems or equivalent experience · Minimum of 8 years IT working experience · Minimum 6 years’ experience in SAP Basis (Required) · ITIL certification (Advantageous) · ITIL process knowledge and work experience (Required) · SAP Certified Technology Associate - SAP HANA 2.0 and / or SAP Certified Technology Consultant - SAP S/4HANA System Administration (Required) · Project Management experience and / or certification (Advantageous) · Solution Manager experience (Advantageous) WHAT WILL BE YOUR ROLE AND RESPONSIBILITIES? · Action and coordinate CM (Change Management) tasks and tickets as required · Action and resolve CIM (Critical Incident Management) tickets as required · Action and resolve IM (Incident Management) tickets · Raise and lead tasks PM (Problem Management) tickets as identified · Handling Tickets and Tasks with the responsibility for closing the same within defined SLA’s (Service Level Agreements) · Control all aspects of SAP Systems operations for systems in scope to ensure compliance to the IT Internal Controls · Ensure proper maintenance & control of the responsible SAP Systems · Support Feature Team in an Agile approach by proactively managing assigned User Story's in-line with the organisational Agile Working Model · Performing ticket duty services as and when required in-line with feature team requirements · Ensure systems compatibility with agreed AG strategies and standards · Responsible for troubleshooting issues for the system and providing support · Develop systems solutions in line with quality and delivery requirements · Interaction with clients through meetings, calls and emails · Measuring actual progress against planned objectives · Preparation of system/technical documentation (as per ISO standards) · Proactively propose solutions to improve the support of (new) business processes · Regular reporting on system status to ensure compliance with TMP targets · Review and present proposed system solution to Feature Team Lead and / or Sub Product Owner · Understand the business requirements, preparing AS-IS, and TO-BE documents and get sign-off from users for Business Blueprint document
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