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A City Centre Four Star hotel is currently seeking front office staff. Hotel reception & Assistant Night Manager We are seeking Experienced Front Office staff. Main duties and responsibilities: Adhere to check in and check out procedures Regular updating of guest lists and forward to departments Close liaison with Housekeeping on check-outs Be familiar with the Hotel's Rates Policy and Front Office Procedures and Policies including emergency Procedures and Minimum Guest Service Standards Ensure that all charges are correctly entered onto the guest's folio Adhere to credit control procedures Ensure that all dockets and correspondence pertaining to guest ledger accounts are attached to the guest folio before being sent to the Accounts Department Ensure that float, cash and credit takings for shift are balanced and cashier reports are completed Assisting guests when necessary Ensure that wake-up calls are accurately recorded and executed correctly Maintain a professional attitude when dealing with guests and staff members Previous HOTEL NIGHT AUDIT & RECEPTION experience ESSENTIAL. Understanding the GDS & GGS and other systems used in the travel industry. Excellent organisational, communication and administrative skills are ESSENTIAL. Own Transport essential. Basic accounting knowledge. Person of sober & honest habits. Contactable references are required . Prepared to take a Poly Graph & Drug test should the company require this. The confidence to liaise with guests and colleagues alike. Good communication skills to find out exactly what your guests require. Personal charm on dealing with guests telephonically & face to face. Attention to detail on your work. A CAN-DO attitude. If you feel you have the right qualifications and requirements for the above-mentioned position, please forward your CV with contactable references & ID to Cindi via e-mail – gmcapetownlodge.co.za and quote the reference: RECEPTION OR ASSISTANT NIGHT MANAGER Apply Now

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Jobs in Go!