Jobs in Go!

Key purpose of the roleAs the first point of contact for our company, the receptionist ensures that guests are welcomed positively. Coordinates all front-desk activities, including redirecting phone calls and executes all administrative tasks to the highest quality standards.Key outputs/accountabilityAnswer calls in a pleasant and professional mannerAnswer, screen, and forward incoming phone callsProvide basic and accurate information in-person and via phone/emailMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)Display qualities conducive to creating a positive atmosphere at reception at all timesAttend to guests and ensure they feel welcomedConfirm with ‘person being visited’ that they are expecting a visitor – and confirm that they are ready to receive the guestAssist hostesses with escorting guests/visitors, when necessaryEnsure the smooth flow of visitors in and out of the buildingBe proactive in assisting with and maintaining a clean/neat, welcoming, respectable, efficient environmentAssist contractors with access to the building and update facilities and other departments accordinglyReceive parcels (both incoming and outgoing) and accurately record details such as receiver, end-recipient, sender, date, time, and conditionHand over parcels to hostesses/guests, confirming that parcels are in good order and correctly recorded on the relevant tracking tool for the hostesses to deliverHand over after-hours deliveries to security deskLiaise with frontline security on an ongoing basis and be vigilant regarding securityAssist with general office duties within the facilities department when requested to do soMake accurate boardroom bookings and ensure organizers receive relevant confirmationsEducational qualificationsMinimum matricRequired knowledge and experienceComputer literate: Microsoft Office and internet skillsCall-centre, customer service, hospitality industry or receptionist – previous experience in at least one of the aforementioned is a prerequisitePrevious experience with switchboard operationsOffice management/tasks experience would be preferredRequired skillsExcellent telephone and face-to-face interpersonal skillsAbility to be proactive and use initiative in solving problemsAbility to recognise risks to security and act accordinglyAbility to conduct oneself in a professional manner and project a professional frontline image for the companyAbility to work effectively in a teamExcellent organisational skillsMultitasking and time-management skills, with the ability to prioritise tasksAttributesTolerance and patienceFriendly and approachableAble to interact with a variety of peopleReliableGood communicatorSuitable candidates will be selected in accordance with Primedia Broadcasting’s Employment Equity Policy. Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within two weeks of the closing date, https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzU2MDgwX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ&jid1788229&xid1320_56080 Apply Now

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Jobs in Go!