Account Manager - Fleet tracking Industry - Durban - Westville
Westville Durban Our client seeking a dynamic and customer-oriented individual to join their team as an Account Manager. As an Account Manager, you will play a crucial role in maintaining and nurturing relationships with valued clients. You will be responsible for ensuring client satisfaction, promoting products and services, and driving business growth. Responsibilities: • Oversee the smooth running of assigned accounts, including financial aspects and resolution of operational issues. • Conduct regular client visits to establish and maintain strong relationships. • To manage assigned accounts, addressing customer inquiries and resolving any issues or concerns. • Collaborate with internal teams, including sales, Bureau Services, operations, and technical support, to ensure seamless customer experience and effective account management. • Identify and pursue opportunities for upselling and cross-selling additional products or services to existing clients. • Proactively address any potential account risks and implement strategies to mitigate them. • Demonstrate self-motivation and drive to achieve targets and exceed expectations. • Pay meticulous attention to detail, ensuring accuracy and quality in all aspects of client interactions and account management. Qualifications and Skills: • Previous experience in account management or a related customer facing role is preferred. • Excellent communication and presentation skills, both verbal and written. • Proven ability to build and maintain strong relationships with clients. • A self-motivated individual with a positive attitude and strong interpersonal skills. • Demonstrated attention to detail and accuracy in managing client accounts and information. • Possess a humble, friendly, and kind demeanor, creating a positive and welcoming atmosphere for clients and colleagues alike. • Proficiency in using various software applications and tools for client management and reporting. • Valid driver’s license and access to own transportation for client visits. Joining our client as an Account Manager offers an exciting opportunity to work with a leading company in the industry. You will have the chance to showcase your client management skills, build lasting relationships, and contribute to the growth and success of the organization.
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