Account Manager - Software and Fintech - Bedfordview
Trio Recruitment LTD
My client is looking for an Account Manager for an exciting journey whithin an innovate FinTech firm? Do you have what it take to build relationships across a diverse portfolio of accounts, and providing exceptional client experiences? Our client an award winning organisation as a Digital Information Industry leader with a diverse culture offers opportunities for growth as they continue to scale and grow. •Account management - managing allocated portfolio of clients, resolving account-related queries and problems and maintaining a high level of client satisfaction within portfolio. Ensure stability by promptly addressing issues with new and existing accounts. •Continuous improvement - Collect, analyse, and act upon customer feedback for continuous improvement. •Revenue targets – meeting/exceeding revenue targets for allocated client portfolio, identifying opportunities for cross-selling or upselling and focusing on maintaining retention of portfolio. Driving long-term partnerships and customer loyalty. •Administration and reporting – preparing regular reports and updates on allocated client portfolio and maintaining various software systems to ensure data integrity and functionality. . •Grade 12, and an advanced certificate (NQF level 5) •At least 1 year experience in account management •Account management and sales skills (prospecting, negotiation, closing deals) •Own/Reliable transport and being able to travel from time to time •Good communicator and relationship builder, with a customer-centric approach in all interactions •Attention to detail, and able to manage multiple accounts and projects •Initiative and eagerness to continuously improve, and develop oneself
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