Administrator East London, South Africa - East London
Abantu Staffing Solutions
Description Overview: To provide support to various departments which includes accounts, management and technical department. Ensure stability in profitability by maintaining a high customer satisfaction and retention rate. Minimum requirements: Grade 12 / Matric Completed tertiary in Business Management, Project Management, Cost & Management Accounting (highly advantageous) 2 years relevant job experience Computer literate Responsibilities: Liaise with both clients and suppliers with regards to active jobs Maintain filing system to ensure that documents are filed correctly Manage effective systems to control time, cost and quality Compilation and submission of reports one expenses to Service Head of Department and clients on completion of jobs Monthly service scheduling of all clients Create quotations for clients based on job card feedback Control job card sequencing and priority, follow up on outstanding job cards Generating invoices and credit notes Review, capture and ensure accuracy of approved job card, invoices and client information Identify and address discrepancies Generate and control routine service schedules, follow up on outstanding service schedules Provide continual customer feedback Order and requisition material and parts required for all technicians. Follow up on deliveries. Overall control of all documentation and paperwork Address any service-related queries and information requests Submission of quotes and invoices Competencies: Strong communication skills (verbal and written) Solid Computer Literacy skills (MS Office, able to learn new systems) Able to carry out instructions effectively Organised and meticulous Accurate and efficient Reliable, responsible and professional
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