Aftermarket Product Specialist - - Midrand

The Aftermarket Product Specialist is responsible for handling inquiries from an international client base for spare parts for standard and customised engineered products.

Responsibilities:

Providing quotations with price, lead time and payment terms for spare parts, liaising with other internal departments as well as field sales personnel and suppliers.
Preparing spare parts lists for new equipment.
Weekly update of opportunities in the CRM tool.
Analysing quotation success rate and provide reports.
Utilises specialised technical/product knowledge to sell and promote products and/or services primarily by telephone.
Propose changes in equipment or use of materials resulting in cost reduction, or improvement in operations.
Provides technical advice to customers relating to use, operation, and maintenance of equipment.
Prepares sales quotations and proposals for products, including price and delivery and follows up to ensure customer satisfaction.
Conduct site visits to assess the functionality of installed equipment
Meet set sales targets.

Requirements:

Diploma in technical or commercial program and a minimum five years of functional experience in similar internal sales role or related experience in maintenance function.
Have an in-depth knowledge of Dairy/ Food processing plant operation and maintenance having sanitary equipment like PHE, Separator, Homogeniser, Mixer, Pumps, Valves, and has preferably worked in factories (maintenance)

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