Aftersales Consultant / Mini-Service Agent - South Africa
Title: Aftersales Consultant / Mini-Service Agent Department: Service Position Reporting to: Aftersales Manager / Service Manager / Service Admin Manager / Customer Relationship Manager / General Manager Key Relationships: Internally: Workshop Foreman / Controller & Admin Office / Capacity Planner / Service Manager / Parts Manager Externally: All Customers & Sub-let Suppliers Main Purpose of Position: To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals Minimum Job Requirements: Senior Certificate (Grade 12) Computer literate (Office Suite) Driver’s license Motor dealership industry (technical experience) Technical Qualification
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