Area Manager Insurance Sandton, Pretoria - South Africa
Ikusasa Recruitment Group
Role Purpose: To lead and assume operational responsibility for several teams within the Dedicated Client Service area These teams include but are not limited to, Gauteng North and Gauteng Central ( focusing on Dedicated/Personal client service, and client retention We are looking for: An individual with tenacity and the ability to adapt within a fast-paced operational environment. The ideal candidate possesses a dynamic personality, a keen eye for attention to detail, and strong organizational skills. Their responsibilities will encompass achieving financial targets, maintaining service standards, and ensuring an excellent, consistent client experience across all products and services while minimizing costs. Additionally, this role involves executing, reporting, and driving the growth strategy, aligning with overall strategic objectives •The ideal candidate must have knowledge and insight about the Service environment (having managed more than one operational client service department will be highly beneficial Experience and Qualifications: • Matric/Grade 12 qualification • NQF level 7 • 5 years client service experience • 5 years' experience in Short Term Insurance industry • 5 years management experience with strong leadership qualities • Computer literate (Advanced excel skills – you will be expected to do projections, graphs etc.) • Experience in strategic planning. • Excellent track record within current department • FAIS Accreditation/compliant (proof of credits required) • Key Individual Qualification (RE1) will be beneficial. • 18 CPD (Continuous Professional Development) points R950K hIGHLY NEG iNCLUDES Medical, Pension 13th Cheque
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