Area Manager - KZN - (Freestate and surrounding areas) - KwaZulu-Natal
Clicks Group Limited
To deliver cost effective operational strategy and service excellence by leading and directing the store management teams in order to deliver on the brands sales, profit and compliance targets leading to a competitive advantage for the brand To implement area business opportunities to gain market differentiation that results in sales and profit growth through continuous competitor analysis To deliver and manage financial targets for the area To deliver and manage internal processes, procedures and compliance for the area To identify, escalate and deliver continuous business process improvements within the area that improves operational execution and manages risk To monitor area performance, identify and analyse trends, report on business performance and ensure appropriate actions are taken To generate, analyse and act on relevant reports and provide feedback within specified timeframes To be the customer's first choice health and beauty retailer by living and driving the company values To implement, drive and monitor customer service initiatives and take corrective action that results in a great customer experience and achieves club card participation targets To implement and deliver on the store expansion growth targets for the area that delivers convenience to the customer To implement the people strategy that ensures on-going pharmacy and professional development, builds capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance To deliver adherence to HR policies and procedures that is aligned to corporate governance Education and Experience Requirements: Essential: Grade 12 Desirable: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related) Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team Extensive people management experience Financial management experience (budgets, profit and loss statements, financial rations, etc.) Pharmacy experience needed Job Knowledge and Skills Required: Retail, financial, risk Management Business Acumen Commercial and Entrepreneurial Awareness Communication Skills Interpersonal Skills Analytical Skills Decision-Making Skills Able to motivate people Persuading Skills Essential Competencies Deciding and Initiating Action Leading and Supervising Adhering to Principles and Values Presenting and Communicating Information Analysing Planning and Organising Delivering Results and Meeting Customer Expectations Coping with Pressures and Setbacks Entrepreneurial and Commercial Thinking Why Clicks; We look for customer-obsessed people with a “can-do” attitude, that are professional and passionate about their Careers. Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well-being of people, the environment and communities, while the group's growth strategy provides our people with unlimited opportunities. We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful. All positions will be filled in accordance with our Groups Employment Equity plan. For more Career opportunities visit our Career Site https://careers.clicksgroup.co.za For the optimum experience whilst searching for your next role on our Careers site, please use Google Chrome.
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