Your qualifications:You must have passed grade 12/matric with Maths literacy or NFS achievement level 3.
Your experience:- You must have exceptional telephone skills
- Knowledge or experience in health-related terminology is preferable
- Previous call centre or customer service experience is preferable
Your skills and character traits: - You are organised and have administrative skills
- You are quality driven
- You have the ability to pay attention to detail (accuracy is important)
- You have the ability to work effectively with others and contribute to the teams accomplishments
- You have the ability to operate effectively under pressure
- You are task and deadline orientated
- You must have the ability to multitask and manage multiple priorities
- You have a strong sense of ownership
- You can manage your own time
- You are proactive
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