Audiologist - Ad posted by CLS Human Capital Specialists - Pretoria
Introduction A medical device company situated in Pretoria East is seeking to employ an Audiologist with 2 - 5 years' experience within a similar role to become part of their team. Job purpose Hearing Expert’s will provide high quality counselling and remote care to a hearing care programme being provisioned to service the market in the United States. They will ensure that clients understand the effects of hearing loss, and counsel them through the options available to them in terms of hearing care.Once a client of the Hearing Aid company, the client will be assisted remotely via video and voice calls, with the Hearing Expert troubleshooting issues with hearing aids remotely, and making suggested changes and tweaks to the settings and functioning of the hearing aids for the client. Requirements Minimum education (essential): B. Communication Pathology in AudiologyMinimum education (desirable): M. Communication Pathology in AudiologyMinimum applicable experience (years): 2 - 5 years Required nature of experience: Sale and fitment of hearing aidsTroubleshooting regarding hearing aid client experienceFine tuning of hearing aid settingsCustomer relations and relationship managementTechnical support (hearing aids and apps connected to hearing aids)Administration and client record managementWorking within a digital environment Skills and Knowledge Telephonic sales experience and high conversion ratesExcellent English skillsConflict managementExcellent communication ability and oratorship The following experience would be advantageous: Working in a call centre or in salesCRM system (Salesforce in particular) experienceEase of use with video callingCold Calling experience Other: Working hours from 15:00 - 02:00Working shifts, four working days on, one working day offMonday to Friday Salary: Market related https://protool.gumtree.co.za/external-link-browser.html?urlaHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MTAyMTYwNzQ/c291cmNlPWd1bXRyZWU&jid1315883&xid510216074
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