Barbershop Manager | Joburg | Mens - - Johannesburg

Barbershop Manager | Joburg | Mens

We are currently searching for well-groomed and energetic managers to lead a successful barbershop brand with their stores in Waterfall, Groenkloof and Fourways. The ideal candidate should possess a combination of industry knowledge and technical know-how (barber), business management skills, and a customer-focused mindset to ensure the smooth operation and success of the business.

KEY RESPONSIBILITIES

Staff Management - Oversee barbers and support staff, including hiring, training, scheduling, and performance evaluations to ensure smooth operations and exceptional service delivery.
Customer Service - Provide excellent customer service by greeting clients, addressing inquiries, scheduling appointments, and handling feedback or complaints professionally.
Inventory Management - Manage inventory levels of hair care products, tools, and equipment, ensuring adequate supplies are available for daily operations.
Financial Management - Handle financial aspects such as budgeting, pricing, billing, and cash management, aiming for profitability and cost-effectiveness.
Quality Control - Maintain high-quality standards for haircuts, shaves, and grooming services, ensuring customer satisfaction and loyalty.
Marketing and Promotion - Develop and implement marketing strategies to attract new clients and retain existing ones, including promotions, events, and social media engagement.
Compliance and Safety - Ensure compliance with health and safety regulations, sanitation standards, and licensing requirements to create a safe and hygienic environment for staff and clients.
Continuous Improvement - Stay updated on industry trends, techniques, and customer preferences, implementing improvements to enhance the overall experience and reputation of the barbershop.

KEY REQUIREMENTS

Matric
3 to 5 years management experience
Relevant tertiary qualifications advantageous
Strong communication and interpersonal skills with staff and interacting with clients
Excellent organisational abilities to handle scheduling, inventory management and
Business minded, must be able to complete basic bookkeeping tasks
Leadership qualities to motivate and supervise barbers and support staff
Marketing skills to develop strategies for attracting and retaining clients
Ability to adapt to industry trends and implement continuous improvement initiatives

Salary : Negotiable based on candidate skills, qualifications and experience Start Date : ASAP

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