Bid Coordinator - Johannesburg
Bidvest Prestige
ROLE PURPOSE To provide administrative & office support within the Sales & Marketing Solutions department to the Bid Specialist, as well as reaching out to potential and existing clients over the telephone to offer our products and service offerings. MAIN OUTPUTS Receipt of complete RFIs, RFQs & database registrations as requested by the Solutions department Update and maintain an accurate sales database of all received and submitted bids, pending, won or lost Receive and complete Request for Information, Request for Qualification and database registrations as requested by various key stakeholders, in Sales, Key Accounts and Operations. Provide the Bid Specialist / Solutions team with a full range of administrative support to assist with the sales success of the company. Ensure all sales and administration related business processes are documented and updated regularly Effective supplier/customer relationship both internal and external Co-ordinate meetings within the Sales & Marketing Solutions department, as / when requested Assisting in resolving customer complaints/disputes Reach out to existing and potential customers to present our product and service offering Present products or services over the phone as well as deal with complaints and doubts Direct prospects and lead to the Sales & Marketing Tender Team Ensures understanding of our products and service offerings Maintain an update Solutions Pipeline and follow-up with the customer on the progress of all bids submitted QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: National Diploma / National Certificate in Sales & Marketing / Office Administration Matric (Senior Certificate) Valid Driver’s License 1-3 years relevant experience conducting administrative duties within Sales & Marketing Office Administration & Customer Service MS Word, MS Excel & MS Outlook FUNDAMENTAL COMPETENCIES Result Oriented Attentive To Detail Stress Tolerant Good Written Communication Customer/Client Focused Ability To Dealing With Ambiguity Interactive Reasoning Planning & Scheduling Teamwork Relationship Building Good Listening Skills Excellent Oral Communication
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