Boxes for Africa-Internal Sales Representative - South Africa
CTP Printing & Packaging Cape Town
Boxes For Africa, is looking to fill the position of an Internal Sales Representative. The incumbent will report to the Regional Sales Manager and will be based in Parow. The Internal Sales role is to process sales orders and communicate all the important information to both external customers and internal departments. With high levels of attention to detail the Internal Sales persons key function is to ensure the administration of the customer's order is processed correctly through the company's processes. • Creates Sales and Purchase Orders in the ERP/MIS system. • Provides constant communication with customers and sales reps to ensure accurate information is supplied to the various departments and in turn meet the customers' expectations. • Creates and checks works orders for production. • Liaises with the Estimating to check the costs and prices are correct on the P_Codes. • Responds to Sales Reps and Customers by answering production queries via email or telephone in a professional manner. • Sends relevant requested documentation to Customers or Production (e.g. Order confirmations, Proforma Invoices, etc). • Receives inbound sales enquires and forwards quote requests, products and /or service information to the relevant person. • Is proactive and follows up on order status to keep the customer informed. • Computer literacy. • Good communication and customer service skills. • Attention to detail and sense of urgency to complete tasks; and Self-management. • Grade 12; and print estimating would be advantageous. • Knowledge of the raw materials the company buys. • Understands the operations of the department. • Organised. • High attention to detail.
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