Urgently in need of an experienced Customer Service Administrator towards Modimolle. Assist clients with general queries, loan applications, policies Drive business retention Attend to all incoming calls and walk-ins Verify claim documents and assist client with completing the forms Update the claims register Educate clients about the negative impact of policy cancellations Inform client of share updates MUST have: Matric No less than 2 years' long term insurance industry experience, of which 1 year should be in client/customer services role RE 5 - Completed CPD (Investment, long term insurance) Valid DOFA Clear ITC (Credit), Crim and Fraud Great track record Strong communication skills Deadline driven Problem solving skills Persuasion and negotiation skills Attention to detail
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