Branch Controller - Cape Town City Centre
FirstRand
Job Description To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence Identify opportunities to expand our customer base with creditworthy and potentially profitable customers Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations Prevent wastage and identify process improvements to contain and reduce costs Job Details Application Closing Date 18/03/24 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
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