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Branch Manager - Port Elizabeth

Minimum requirements:
  • Matric
  • 7+ years retail experience of which 3 years as management
  • Hardware experience is an advantage
  • Confident, ambitious yet patient
Responsibilties:
  • Ensuring that the store meets both monthly turnover and gross profit targets and that the store operates at full potential. The main focus of this role is to drive sales and reach revenue targets.
  • Identification, understanding and meeting customer demands in order to provide an excellent service;
  • Managing the staff, including inspiring, motivating and leading others to higher levels of achievement on an on-going basis.
  • As well as being sensitive but effective in the management of performance related issues;
  • Ensuring that all employees have on-going training and development, including excellent product knowledge which must be updated and presented accordingly
  • Ownership and accountability for pre,(before) and post,(after) sale processes and adherence to policies as per the company
  • trading policy and Operations Manual;
  • Ensuring that the store reflects the image of the company by paying strict attention to housekeeping and merchandising requirements.
  • Inventory management is compulsory by ensuring stock reorder levels are updated on an eight week cycle, managing pre & post stocktakes and ensuring store is always stocked. Stock shrinkage must be below the required percentage.
  • Related administration duties include banking, ensuring the timeous processing of grns and stvs, updating of customer databases and providing Head office with these updates.
  • Organizing and identifying special promotional opportunities and displays as well as updating staff on performance and new initiatives and other pertinent issues. This includes updating staff on information received via e-mail/fax from senior management. Any feedback/suggestions from staff must also be conveyed via e-mail/fax to senior management.
  • Touring the sales floor regularly, monitoring staff and customer interaction and dealing with sales as and when required.
  • The Branch manager must also ensure that all Company policies are adhered to and upheld by their staff members.

Consultant: Daniella Rorke - Dante Personnel Pretoria Faerie Glen
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