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Business Analyst - Durban

Key responsibilities:
  • Creating and maintaining the strategic partnership between Business needs and Technology delivery
  • Responsible for developing business requirements and related business rules based on Business Group needs
  • Work closely with the Business IT in the definition, testing, training, implementation, and support of functional requirements
  • Identify requirements via industry standard analysis techniques such as data flow modeling, workflow analysis, and functional decomposition analysis
  • The Analyst will solicit requirements through interviews, workshops, and/or existing systems documentation or procedures
  • The Analysis and Solution Definition
  • Quickly understand the business issues and data challenges of client's organization and industry
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Identify client organization's strengths and weaknesses and suggest areas of improvement
  • Gather, prepare, review and edits requirements, specifications, business processes and recommendations related to proposed solution
  • Develop functional specifications and system design specifications for client engagements

Technical Understanding:
  • Possesses a good understanding of databases and SQL
  • Coordinate testing efforts
  • Ensure issues are identified, tracked, reported on and resolved in a timely manner
  • Work with client personnel to identify required changes
  • Communicate needed changes to development team

Client Management:
  • Develop relationships with client personnel that foster client ties
  • Manage client expectations effectively

Project Execution:
  • Assist in enforcement of project deadlines and schedules
  • Ability to manage multiple projects
  • Take input from supervisor and appropriately and accurately applies comments/feedback
  • Communicate and apply project standards
  • Manage resources in accordance with project schedule
  • Consistently deliver high-quality services to their clients
  • Must be able to produce strong, quality documentation

Qualifications and Experience:
  • IT Degree/Diploma or equivalent qualification
  • 4+ years plus business analysis experience
  • MSSQL Experience
  • Previous developer or database administrator experience will be an advantage
  • Strong facilitation skills
  • Must be able to elicit requirements from various personalities across the organization
  • Experience with working to deadlines and the ability to work under pressure
  • Knowledge of standard IT practices related to business application development/implementation
  • Process driven analysis skills
  • Proficiency with the SDLC processes

Attributes/Skills Required/Sought:
  • Strong verbal and written communication skills
  • Must be able to communicate effectively and confidently with users, team members and management
  • Excellent communication skills, both spoken and written
  • Problem solving skills
  • Suggest areas for improvement in internal processes along with the possible solutions
  • Must be able to work within a team dynamic, as well as on own
  • Adhere to and enforce department standards, policies, procedures and industry best practices

General:
  • General work hours of 08:00 16:30
  • Hours outside the normal work week may be necessary depending on project schedule
  • Must be willing to travel to client sites when required


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