Pre-Sales Analysis/ Product Support

Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap/backlog requirements
Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement
Complete modelling, including providing Product Manager with input to business case; and
Do product demonstrations and provide sales support.

Business Requirements Analysis

Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statement
Undertake stakeholder and competitor analysis
Ability to undertake requirements review, validation and to develop user stories
Ability to apply the relevant data analysis technique whether in business, software or information level
Facilitate requirements, analysis/discovery sessions and design workshops to discover information related to the process or requirements from business stakeholders
Work with Deliver Manager, Client and developers to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders
Analyze and translate business requirements from clients into business requirements specifications that are used by architects, developers, and testers to build and test a software solution
Participate in the planning and prioritization of project scope requirements with stakeholders
Map customer requirements to existing system functionality and identify any gaps
Examine existing and/or create new business processes including understanding data flows;
Prepare user stories and prototype mock-ups for new services and enhancements.
- Identify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraints
- Create functional requirements specifications.
- Requirements management through proven traceability matrices and models
Development
- Translate business requirements to functional and non-functional requirements for the Development Team
- Create and update feature documentation in support of client UAT as well as Production deployments.
Internal & User Acceptance Testing
- Assist the tester(s) as required with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plans
- Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements during internal testing (prior to UAT)
- Assist with the validation and prioritization of test results and defect resolution
- As required, assist client with the creation of UAT test plans
- As required, provide sign-off a feature after delivery on behalf of the Product team.
Transition to Support
- Develop training materials and deliver training to relevant user community (internal and/or external stakeholders)
- Develop and/or assist with review of User Guides.
Post Implementation Review
- Participate in Post Implementation Review sessions.
Business Analysis Competence Role:
- Develop, implement, and manage analysis methodology (templates, processes, standards) and provide leadership and support to other Business Analysts and team members.
Soft Skills you should have:
- Interpersonal Skills
- Stakeholder engagement and management
- Strong communication Skills
- Negotiating and Influencing Skills
- Conflict Management
- Motivated and self-driven
- Results driven
- Analytical Aptitude
- Customer Focused
- Logical&Critical Thinking
- Detail Driven
- Process Orientated
- Applied learning
- Quality orientation
- Verbal and written communication skills
- Facilitation skills
- Problem-solving skills
- Critical thinking skills
- Self-managing pro-active and dependency aware
- Ability to clarify and resolve ambiguity
- Ability to understand technical concepts
CaseTools experience required
- Visio/Bizagi/Aris
- Invision/FIGMA
- JIRA
- Confluence
- Azure Devops
Business Analysis skills
- Stakeholder engagement
- Requirements Analysis
- Requirements Gathering
- Requirements Elicitation
- Requirements Management
- Business Case documents
- Business Requirements Specification
- Functional Specification
- Business Process Modelling
- QA Testing
- UAT Testing
- Solution Architecture Overview
- Wireframes
- User Interfaces
- Integration/System Configuration
- Customer Journey Mapping
- Critical thinking
- Design thinking.