Business Analyst - Cape Town City Centre
Our client is seeking a highly flexible and adaptable Business Analyst to provide client support and delivery. As a Business Analyst, the successful candidate will be responsible for conducting analysis and process-related work while offering support on consulting engagements.
The ideal candidate should possess a passion for learning, considering the continuously changing landscape of the technology sector. Their culture is outcome-oriented, offering employees high levels of flexibility on their work location, time, and devices. We believe that this level of flexibility is valuable to partners, allowing them to lead healthier lifestyles and make personalised life choices relating to work life balance. In return, they expect exceptionally high-quality work products within non-negotiable deadlines. The nature of the work fluctuates between periods of low activity and periods of exceptionally high activity.
As a Business Analyst, the candidate will engage directly with client stakeholders to gain a deep understanding of the business structure, operating model, and business processes while identifying gaps and suggesting opportunities for improvement. The role requires excellent communication skills and the ability to identify project risks early, propose solutions and interact with clients across the project life-cycle.
Required Competencies:
- IT implementation experience (preferred but not essential)
- Able to exercise independent judgment and take action on it
- Highly self-motivated and directed
- Excellent analytical and creative problem-solving skills
- Ability to effectively prioritize and execute tasks while under pressure
Experience Required:
- 5+ years relevant experience in a Business Analyst role;
- Bachelor's degree or equivalent in business administration, technology, computer science, finance, or information systems
- Knowledge of business process analysis methodology and documentation;
- Experience working on multiple projects
- Experience in the compilation of business requirement specification documents
- Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
- Demonstrated project management skills and project management software skills, including planning, organising, and managing resources
- General IT and systems knowledge
- All requirements of the client are documented & analysed
- Document all requirements and business solutions in a manner that stakeholders and team members understand them clearly in order to complete their tasks. These include: Correctly identifying the key problem areas, recommending appropriate solutions and ensuring that the solution proposed solves the clients’ pain point (e.g. improve business processes / ensure efficiency, assess & document the impact of the solution on various stakeholder
- Successfully acquire client approval of proposed solution
Key Responsibilities:
- Collaborate with project sponsors to determine project scope and vision
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods
- Support the lead consultant with the translation of business requirements into solutions.
- Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
- Assist with project governance-related activities, according to the PPT governance framework
- Work closely with stakeholders to stay aligned with core business requirements and adjust the project approach as needed.
- Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Build strong relationships with client stakeholders and act as a core resource to support their internal teams.
Package is negotiable dependant on experience.
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