What will make you successful in this role? The role is responsible to:
Identify, analyse, and define business requirements received from Business Owners, Subject matter experts and/or Project teams.
Make recommendations for the enhancement or replacement of existing applications used with modern, practical, cost-effective solutions.
Identify opportunities where new technology; digital developments and/or automation can be value adding.
Clearly document and articulate business requirements to development- and testing teams using appropriate solution diagrams, user stories, use cases or high-level functional requirements documents.
Ensure the final deliverable meets project and business specifications and qualifications.
Sign off User Acceptance Testing and Business Readiness Testing.
Assist with production enquiries.
Qualifications and experience:
Degree or Diploma in Business / System Analysis or similar qualification
3-5 years business analyst experience in the financial services industry
Experience in implementing new technology, digitization, automation etc.
Agile experience
Exposure to user experience design, human centered analysis and design will be an advantage
Knowledge and skills IT/Systems/Tools:
Knowledge of Microsoft Dynamics 365 will be an advantage
Knowledge of PPO, JIRA, and Confluence
Working knowledge of the SAFe Agile methodology will be an advantage
Business:
Sound financial services industry knowledge/context
Our clients knowledge
Sales and advice processes/steps/standards/guidelines
Financial services compliance legislation/regulations (incl. FAIS, TCF, PPI etc.)
Core competencies:
Being resilient
Collaborates
Cultivates Innovation
Customer Focus
Drives results
Personal Attributes:
Effective at building partnerships
Analytical with an eye to enhance systems and processes
Willing to influence the thinking of stakeholders
Comfortable having to collaborate with various role-players