Jobs in Go!

We are seeking an experienced Business Architect with expertise in servicing operations to join our team and play a pivotal role in this transformation project. The successful candidate will lead the analysis, design, and integration efforts to ensure a cohesive and user-friendly servicing platform that meets the needs of customers, advisers, and the business.Qualifications and Requirements:Proven experience as a Business Architect.Strong understanding of servicing processes, customer experience, and contact center operations (call center experience is an advantage).Proficiency in business process modeling, data analysis, and solution design methodologies.Excellent stakeholder management, communication, and facilitation skills.Ability to navigate complex organizational structures and manage multiple stakeholder perspectives.Familiarity with relevant tools and technologies for business architecture and process modeling.Analytical and problem-solving skills with a customer-centric mindset.Bachelor's degree in a relevant field (Business, IT, or related discipline).Contract Duration: 3 to 6 months, with the potential for extension based on project needs and performance.Competitive compensation will be offered based on the candidate's qualifications and experience. See Description See Description Apply Now

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Jobs in Go!