Jobs in Go!

High end 5 Hotel in Hout Bay is looking for a Butler who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Butler serves the needs of our guests and assists fellow colleagues from different departments if needs be.Welcome & introduce guestsCheck-in and check-out guestsPass all relevant guest information on to various departments as requiredAssist guests with bookings, tours and transfers, build and create guests’ itinerariesReport to the manager on duty regarding any related maintenance concernsManage:General duties checklistCalls and guest concernsRoom service and other guest requestsAssist Spa & HousekeepingDo a thorough handover with the Night Auditor & early/late shift Guest RelationsRequirements:Hospitality or Butler Certificate/Diploma (crucial)At least 2-3 years experience in a similar role at a 5 HotelVery strong computer and great administration skillsPassionate about the hospitality industryExcellent interpersonal- & communication skills, written and verbal in English (in person and telephonic)Strong customer service orientation with excellent people skillsAbility to maintain a professional working relationship with all departments and across cultures and religionsComfortable in dealing with very distinguished clienteleMust be well-presentedMust be willing to work shifts- 6:30 -15:00 or 15:00 -23:00Reliable transport to and back from workPosition needs to be filled urgentlyApplicants who don't meet the requirements and don't attach complete CVs to their application will not be considered. Apply Now

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Jobs in Go!