Call Centre Agent Kempton Park - Kempton Park
Speedy Placements
One of our clients, a well-established car rental agency based in Kempton Park, seeks to employ a call centre agent. Duties & Responsibilities Assist customers with bookings of rental vehicles. Respond to the needs of customers. Provide information on the company's products or services and generate interest. Research needed information using available resources. Process orders, forms, and applications. Route calls to other team members whenever needed . Identify any issues that customers might be struggling with. Complete call logs and reports . Follow-up on customer calls . Boost customer loyalty by offering a proper experience over the phone Desired Experience & Qualification Matric 1 year call centre experience Own reliable transport to work Basic Commission
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