Call Centre Manager - Administration - - Midrand

Gauteng Hybrid Manager needed for a Call Centre in Fin / Insurance administration and correspondence

Matric or equivalent
6 -8 years' experience in the financial services industry
2 -3 years of people management experience in an inbound Call Center
Process improvement and systems
People: training and motivating
Client focus TCF and supporting SLA's
Quality Management
Budgets and forecasts
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