Call Centre Sales Manager Cape Town - Cape Town Region
The Appointment Firm
A debt consolidations company based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing sales, promotions, and campaigns Planning and directing the hiring and training of new Sales Representatives Participates in planned activities that are appropriate for own and staff development Identify knowledge gaps within the team and develop plans for filling them Manages people performance in the area of responsibility. Ensures continuous process improvement to enable effective operational processes. Directing and coordinating all sales activities Preparing sales budgets and projections and approving expenditures Tracking and analysing sales statistics based on key quantitative metrics. Handling and resolving customer complaints. Making data-informed decisions to drive performance and resource allocation. Developing and maintaining relationships with key clients Ensure that company quotas are met by holding daily check-ins with sales team to set objectives and monitor progress. Overseeing and directing performance of the sales team Defining and executing territory sales plans Grade 12 Commercial Degree/ Diploma – advantageous Five or more years of experience in managing sales in a corporate call centre setting Ability to set sales targets and achieve them effectively R35 000 - R40 000 CTC
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