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Purpose: Liaison with relevant departments within the company & with service providers to ensure delivery of full & empty containers. Responsibilities: Action Export Carrier Haulage and Export/Import merchant instructions Control vessel files, rail intents and tracking Print Container Terminal Orders (CT (CTOs) as per delivery instructions received from consignees and submit it to the cartage department for delivery. Monitor daily placings by checking available resources to inform clients of possible delays to services. Performing inventory checks of CTs & CDs to ensure that all planned deliveries have been actioned & that empties have turned into the nominated CDs. Check correspondence to ensure that costs are recovered from parties concerned, including costs associated with special services rendered. Adhere to prescribed procedures when arranging delivery of abnormal cargo (i.e., Hazardous) Understand & implement MSC SA Landside Tariff and 3rd party Tariffs (i.e., TPT, TNPA, etc.) Pre- capturing CTO's Liaise with customers and ensure frequent updates are communicated. Prepare charge advice for vessel files. Complete vessels check lists, filing, prepare weekly & monthly statistics. Reconciliation of all account related documentation, queries, invoices and POD's. Provide on-carriage/pre-carriage quotations to clients, overseas agents and other departments/regions. Preparation of system adjustments and zone code applications Completing tasks within nominated deadlines paying attention to detail Check supplier invoices for payments and ensure that costs are recovered from parties concerned. Act on any lawful and reasonable tasks/instruction given by Management. Qualifications, Skills & Experience 3-5 years' experience in a Logistics or Shipping environment 3 years experience in a similar role Strong Customer Orientation Attention to Detail Organisation and planning skills Desired Skills: Customer Liason Customer Service Attention to detail Planning & Organising Apply Now

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